• Professional Education Online

Essentials of ROI Methodology

In this course you will learn how to measure ROI using the exclusive Phillips ROI Methodology™. Key topics include:

    Why ROI?
  • Activity-based vs. results-based evaluation
  • Emerging views of human capital
  • Setting investment levels
    Overview of ROI Methodology
  • Key elements of ROI
  • Evaluation objectives
  • Evaluation planning
  • Converting data to monetary value
  • Identifying intangibles
    Initial Analysis and Planning
  • Linking needs assessment with evaluation
  • Developing objectives
  • Completing the data collection plan
  • Completing the ROI analysis plan
    Case Study
  • Data collection
  • ROI Analysis
  • How to make evaluation work
  • The business case for Emotional Intelligence (EI)
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