Expert Selling

Expert Selling is the first eight-week course in the Master Certificate in Sales and Sales Management online program. Through a series of enlightening lectures, case studies and role-playing exercises, you’ll discover how to transcend the traditional sales role and position yourself as a consultant capable of maximizing customer value and commissions. Tap into the knowledge and experience of instructors who reached the top of their game in sales and sales management, as you gain insights into the following topics:

• Introduction to Sales
• The Game Plan
• The Sales Process
• Time and Territory Management
• The Buying Process: Customer’s Point of View
• Prospecting and Preparation Prior to the Initial Call
• Qualification
• Handling Objections and Closing Skills

At the end of this course, students will receive a certificate of completion from the University of San Francisco School of Business and Professional Studies. Those who complete all three certificate courses will receive a Master Certificate in Sales and Sales Management.

Additional programs offered by University of San Francisco